Welcome to Dundri.

These Terms & Conditions govern your access to and use of the Dundri website and your purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. ABOUT DUNDRI

Dundri is an online clothing and lifestyle brand offering products through its website.

Throughout these Terms & Conditions, the words "Dundri", "we", "us", and "our" refer to Dundri.

The words "you", "your", and "customer" refer to the person accessing our website or purchasing our products.

2. USE OF OUR WEBSITE

You agree to use the Dundri website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to our website or systems.
• Copy, reproduce, modify, or distribute our website content without permission.
• Interfere with the operation or security of the website.
• Use our content, images, designs, trademarks, or branding for commercial purposes without written permission.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. PRODUCTS

We make reasonable efforts to display product images, colours, descriptions, sizes, and other information as accurately as possible.

However, colours displayed on your screen may vary slightly depending on your device, display settings, lighting, and other factors.

Product availability may change without notice.

We reserve the right to:

• Limit quantities of products available for purchase.
• Discontinue products.
• Correct pricing, description, or availability errors.
• Refuse or cancel an order where necessary.

4. PRODUCT CUSTOMISATION / PRINT-ON-DEMAND

Some Dundri products may be produced specifically after an order is placed.

Because certain products may be made or processed according to the customer's order, production may begin only after the order has been confirmed.

Where applicable, customised or made-to-order products may be subject to different cancellation, return, or exchange conditions, which will be communicated on the relevant product or policy page.

5. PRICES

All product prices displayed on our website are shown in Indian Rupees (INR), unless otherwise stated.

Prices may change at any time without prior notice.

We reserve the right to correct pricing errors. If an incorrect price has been displayed and you have placed an order at that price, we may contact you before processing the order.

6. ORDERS

When you place an order on the Dundri website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation.

An order is considered accepted only when we confirm that the order has been successfully processed.

We reserve the right to cancel or refuse an order in circumstances including:

• Product unavailability.
• Incorrect pricing or product information.
• Payment failure.
• Suspected fraud or misuse.
• Incorrect or incomplete customer information.
• Delivery limitations.
• Other circumstances where fulfilment is not reasonably possible.

If we cancel an order after payment has been received, the applicable amount will be refunded through the relevant payment method, subject to applicable payment-provider processes.

7. PAYMENT

We may offer payment methods such as UPI, debit cards, credit cards, net banking, wallets, and other payment options made available through our payment partners.

Payment processing may be handled by third-party payment service providers.

Dundri does not intentionally store complete payment card credentials on its own servers.

Your use of third-party payment services may also be subject to the terms and policies of the relevant payment provider.

8. SHIPPING & DELIVERY

We aim to process and dispatch orders within the estimated time communicated on the website or during checkout.

Delivery times may vary depending on:

• Delivery location.
• Product availability.
• Production time.
• Courier availability.
• Weather conditions.
• Public holidays.
• Natural events.
• Other circumstances beyond our reasonable control.

Delivery estimates are not guaranteed unless specifically stated otherwise.

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery charges or other applicable conditions may apply.

9. RETURNS, EXCHANGES & REFUNDS

Our Returns & Refund Policy forms part of these Terms & Conditions.

Before purchasing, customers should review our applicable return, exchange, cancellation, and refund conditions.

Certain products may not be eligible for return or exchange, including products that are customised, personalised, made-to-order, or otherwise identified as non-returnable on the product page, except where required by applicable law.

Products returned must meet the conditions specified in our Returns & Refund Policy.

10. ORDER CANCELLATION

You may request cancellation of an order by contacting us as soon as possible after placing the order.

Cancellation may not be possible once an order has entered production, processing, packaging, or shipment.

Where cancellation is permitted, any applicable refund will be processed through the relevant payment method.

11. INTELLECTUAL PROPERTY

All content on the Dundri website, including but not limited to:

• Brand name
• Logo
• Product designs
• Graphics
• Photography
• Videos
• Text
• Website design
• Layout
• Illustrations
• Product descriptions

is owned by or licensed to Dundri and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

12. USER CONTENT

If you submit reviews, photographs, comments, feedback, or other content to Dundri, you confirm that you have the right to submit that content.

By submitting content, you grant Dundri permission to use, reproduce, display, and publish that content for legitimate brand, marketing, website, and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.

13. REVIEWS

Customers should provide honest and genuine reviews based on their actual experience.

We do not permit fake reviews, misleading reviews, impersonation, or reviews submitted for fraudulent purposes.

Dundri may moderate or remove reviews that violate our policies or applicable law.

14. THIRD-PARTY SERVICES

Our website may rely on third-party services for functions such as:

• Payment processing.
• Manufacturing or fulfilment.
• Shipping and delivery.
• Website hosting.
• Analytics.
• Marketing.
• Customer communication.

Third-party services may have their own terms and privacy policies.

Dundri is not responsible for independent third-party websites or services outside our reasonable control.

15. WEBSITE AVAILABILITY

We aim to keep the Dundri website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available without interruption.
• Free from errors.
• Free from viruses or other harmful components.
• Compatible with every device or browser.

We may temporarily suspend or modify parts of the website for maintenance, upgrades, security, or other operational reasons.

16. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Dundri will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. FORCE MAJEURE

Dundri will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, government actions, strikes, transportation disruptions, technical failures, internet disruptions, pandemics, or other unforeseen events.

18. PRIVACY

Your use of the Dundri website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal information.

19. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

Changes will become effective when the updated Terms are published on this page unless otherwise stated.

We recommend reviewing this page periodically.

20. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the Dundri website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, unless otherwise required by applicable law.

21. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact us:

Brand: Dundri

Website: www.dundri.com

Email: [dundrionlinestore@gmail.com]

Phone: [+917018262237]

Business Address: [Dundri Villa. Shimla Hill, H.P. 172024]

DUNDRI

WEAR THE UNCOMMON.