PRIVACY POLICY

Last Updated: 31 August 2026

At Dundri, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. INFORMATION WE COLLECT

When you use our website, create an account, place an order, contact us, or subscribe to our updates, we may collect information such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase details

• Payment-related information

• Account information

• Information you provide when contacting customer support

• Information voluntarily submitted through forms, reviews, or other website features

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and website usage information.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Process payments

• Provide customer support

• Send order confirmations and updates

• Manage your account

• Improve our website, products, and services

• Personalise your shopping experience

• Prevent fraud, misuse, or security threats

• Send marketing communications when you have provided appropriate consent

• Comply with applicable laws and legal requirements

3. PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment service providers.

Dundri does not intend to store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information may be processed directly by the relevant payment provider according to its own privacy and security policies.

4. SHIPPING AND SERVICE PROVIDERS

To fulfil your order, we may share necessary information such as your name, phone number, shipping address, and order details with trusted service providers involved in payment processing, manufacturing, packaging, shipping, delivery, technology, or customer support.

We only intend to share information reasonably necessary to provide these services.

5. COOKIES

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and improve your shopping experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. MARKETING COMMUNICATIONS

If you subscribe to Dundri's newsletter or otherwise provide consent to receive marketing communications, we may send you information about:

• New product launches

• New collections

• Special offers

• Brand stories

• Updates and other relevant communications

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

7. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer service, accounting, legal, regulatory, and dispute-resolution requirements.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

9. YOUR RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Withdraw consent for certain processing activities

• Opt out of marketing communications

• Raise a privacy-related complaint or concern

To exercise applicable rights, please contact us using the details provided below.

10. THIRD-PARTY SERVICES

Our website may use third-party services such as payment providers, shipping partners, analytics services, marketing platforms, hosting providers, and other technology providers.

These third parties may process information according to their own terms and privacy policies.

Dundri is not responsible for the privacy practices of independent third-party websites or services that may be accessed through links on our website.

11. CHILDREN'S PRIVACY

Our website is not intentionally designed to collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can take appropriate action.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be posted on this page with a revised "Last Updated" date.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Dundri:

Brand: Dundri

Website: www.dundri.com

Email: [dundrionlinestore@gmail.com]

Business Address: [Dundri Villa, V.P.O. Kingal, Shimla Hill H.P. 172024]

Phone: [+917018262237]

Dundri

Wear the Uncommon.